Capital Street FX Review · 2026

What is Capital Street FX?

Capital Street FX is a forex and CFD broker that says it has operated since 2008. The group presents Calebasses, Mauritius, as the base for Capital Street Intermarkets Limited. Its structure also includes Capital Street Bancclear Corporation in Saint Vincent and the Grenadines and Artha Labs in the United Arab Emirates. The broker describes its execution model as STP (Straight Through Processing) and ECN (Electronic Communication Network), meaning orders are presented as market-routed rather than handled through a traditional dealing desk.

The legal entity serving an account matters because the group assigns different activities to different companies. Its official site states that ECN and prime accounts sit with Capital Street Intermarkets Limited. Institutional clients, STP accounts, and promotions sit with Capital Street Bancclear Corporation. Artha Labs is described as a technology provider and does not hold client funds.

Is Capital Street FX regulated? Verification check

Capital Street Intermarkets Limited holds a Financial Services Commission of Mauritius investment dealer licence (full service dealer, excluding underwriting). The FSC's online public register lists Capital Street Intermarkets Ltd as licensed since September 24, 2012 under licence type SEC-2.1B, at the same Calebasses address the broker publishes. The broker gives licence number C112010690, which its terms and regulatory disclosure repeat; the register itself does not display licence numbers. We confirmed the register entry on October 6, 2026.

The second entity, Capital Street Bancclear Corporation, is a business company registered in Saint Vincent and the Grenadines under number 22064 IBC 2014. The SVG Financial Services Authority does not license forex brokerage, so a company registration there is not a forex licence; the group's regulatory licence is the Mauritius one. The broker's Mauritius disclosure also states that clients are not protected by a statutory compensation scheme in Mauritius. That difference affects the remedies available if a dispute or insolvency occurs.

What trading platforms does the broker offer?

The broker currently lists three proprietary platforms: AltX, FxyFi, and Act. A proprietary platform is trading software built or controlled by the broker rather than supplied by an external platform vendor. The official site says these platforms support web, desktop, iOS, Android, Mac, Windows, and tablet access. Act also supports Expert Advisors, automated strategies, multi-account tools, and API access.

The current site does not list MT4 (MetaTrader 4), MT5 (MetaTrader 5), or cTrader. The broker says AltX includes TradingView charts and lets clients trade from those charts; it does not offer trading from TradingView's own website. That matters for traders who rely on existing MetaTrader indicators, scripts, or third-party copy-trading tools. The broker instead concentrates its platform stack on its own infrastructure.

Red flags and warning signs

The concerns in this review are the level of client protection and the leverage on offer, not a confirmed enforcement action. The FSC Mauritius licence is confirmed on the regulator's register, but Mauritius has no statutory investor compensation scheme, and the Saint Vincent entity is a company registration rather than a forex licence. The site's advertised maximum leverage of 1:10,000 sits far above the retail limits used in major onshore jurisdictions. Leverage at this level is a risk factor rather than a finding of misconduct: a small price move can wipe out an account.

• The client agreement decides which group entity, Mauritius or Saint Vincent, holds the account.
• Saint Vincent registration does not provide a retail forex regulatory framework.
• Mauritius disclosure states there is no statutory investor compensation scheme.
• The broker promotes leverage up to 1:10,000 across its trading environment.
• Promotional bonus terms can affect withdrawal eligibility and account conditions.

What is the minimum deposit?

The minimum deposit in the broker's current account structure is $100. Basic accounts start at that level, while higher account tiers require larger balances. The broker lists Basic, Classic, Professional, Zero, VIP, and swap-free account choices. A swap is an overnight financing charge, while a swap-free account replaces normal overnight pricing with alternative fee rules.

The official forex page states that swap-free access starts from $500 and applies a 0.01% administration fee per side. The Professional account page lists a $1,000 minimum deposit. Deposit size can therefore change the account configuration, pricing, or promotional terms even though the entry point is $100.

Is the broker on any regulator warning lists?

No specific FCA, ASIC, or CySEC public warning was identified in the September 19, 2026 scan. A warning-list search answers whether a regulator has published an alert, while a licence-register search answers whether an entity actually holds the claimed authorization. Those are separate checks, and the Mauritius entity passes both: no warning was found, and the FSC Mauritius register lists its licence.

The absence of a warning entry also does not create compensation coverage. Capital Street's own Mauritius regulatory disclosure says clients receive no statutory compensation protection in Mauritius. Readers should therefore distinguish a clean warning-list search from verified licensing and investor-protection status.

What do user complaints say?

Public user-review data showed a 2.0/5 aggregate rating from 46 reviews on the September 19, 2026 scan. Aggregate reviews are user allegations and experiences, not regulator findings. Recent negative themes include withdrawal delays, bonus conditions, account restrictions, and support disputes. Positive reviews also describe successful deposits, withdrawals, and platform use.

One June 2026 reviewer alleged that a withdrawal remained pending for more than 48 hours. The broker replied that confirmation from the client was pending and said the withdrawal was processed after the reply arrived. This exchange shows why individual complaints need both the customer allegation and the firm's response before drawing conclusions.

Withdrawal problems reported

Withdrawal risk centers on policy conditions rather than a verified finding that the broker systematically withholds funds. The broker's January 2026 knowledge base says withdrawals require completed KYC (Know Your Customer) verification, approved documents, sufficient free margin, and review of any bonus terms. It also says additional documents can be requested during compliance checks.

The prior verified broker data for this review records bank-transfer withdrawal charges that can reach 7.5% per side. The broker also states that withdrawals generally return through the original funding method. Public reviews include withdrawal-delay allegations, while company responses contest or explain some of those cases. Traders comparing costs should review both payment fees and promotional conditions before funding.

How to verify the broker for yourself

Licence verification is a document-matching exercise, not a logo check. Start with the legal entity named in the client agreement, then compare that entity with the regulator's own database. For this broker, the Mauritius entity is Capital Street Intermarkets Limited, listed on the FSC register as Capital Street Intermarkets Ltd, and the disclosed licence number is C112010690.

1. Open the official FSC Mauritius public register, not a broker-hosted certificate image.
2. Search the register by the entity name; it does not display licence numbers, so compare the licence type, date and address instead.
3. Check whether the licence category covers investment dealing and whether its status is current.
4. Confirm that the domain and registered address match the broker you are using.
5. For the Saint Vincent entity, treat the business company record as a company registration, not forex authorization.

How does customer support work?

Customer support is offered through live chat, email, WhatsApp, and Telegram; the broker names WhatsApp and Telegram as the channels its clients use most. The published support email is support@capitalstreetfx.com. The contact page describes 24/7 support, while individual channel availability varies across the week.

Support quality is difficult to establish from broker claims alone. Public reviews contain both positive service reports and complaints about delayed or unsatisfactory responses. For regulatory questions, a useful support test is whether the representative identifies the exact contracting entity and provides the regulator record that matches that entity.

Where is the broker actually based?

The broker's principal disclosed operating address is in Calebasses, Mauritius. Capital Street Intermarkets Limited lists Pinpoint Business Park, Block No. 3, Unit 314, Calebasses, Pamplemousses. Capital Street Bancclear Corporation lists an address in Kingstown, Saint Vincent and the Grenadines. Artha Labs is described as a United Arab Emirates technology provider.

This multi-entity structure means the brand name alone does not identify the legal counterparty. The official site says the servicing entity depends on account type and region. That makes the account agreement, funding recipient, and legal entity name more important than the marketing domain when checking regulatory coverage.

Is Capital Street FX safe? Honest assessment

Capital Street FX combines a long operating history, broad market access, proprietary platforms, and a low $100 entry point. Its official site also states that client funds are segregated and negative balance protection applies to all account types. Those operational claims sit alongside an FSC Mauritius licence that the regulator's register confirms.

The main limitations in this review are client protection and leverage. Mauritius has no statutory investor compensation scheme, which reduces formal redress compared with jurisdictions that operate one, and the Saint Vincent entity is a company registration rather than a forex licence. Leverage of up to 1:10,000 also magnifies losses far beyond what onshore regulators allow for retail clients.

Correction, October 6, 2026: an earlier version of this review said the FSC Mauritius licence could not be confirmed in public records. The FSC register lists Capital Street Intermarkets Ltd as a licensed investment dealer, and the review, its licence status and its scores have been updated. We also removed a support phone number that the broker says is incorrect and updated the platform section on TradingView charts.

Forex and derivative products carry high leverage; some or all invested capital may be lost. This content is for information only, not investment advice. Verify the broker's current regulation status with the relevant authority's official site before any investment decision.