24markets.com Review · 2026

What is 24markets.com?

24markets.com is a Mauritius-based market maker, meaning the firm can act as counterparty to Contract for Difference (CFD) trades. The brand dates to 2022 and operates from Port Louis, Mauritius. Its current website identifies P24 Capital Markets LTD as the operating company, incorporated in Mauritius under company number 205994. The broker's Client Agreement also describes the company as a market maker for CFDs.

The group structure extends beyond the Mauritius operator. The website identifies Figtree Capital (Pty) Ltd as a South African group entity and PCM 24 Tech Services Ltd as a Cyprus support company. Trading covers forex, indices, commodities, cryptocurrencies, stocks, and real-share investing. The current product structure therefore mixes leveraged derivatives with direct equity access.

Is 24markets.com regulated? Verification check

The main operating entity, P24 Capital Markets LTD, discloses authorization by the Financial Services Commission of Mauritius (FSC). The stated Securities Dealer license is GB23202449. The firm's regulation page also identifies Figtree Capital (Pty) Ltd as an authorized Financial Services Provider under the Financial Sector Conduct Authority (FSCA) in South Africa, license 51524.

These licenses do not represent Tier-1 oversight under the FXSharp methodology. FSC Mauritius and FSCA are treated as Tier-2 regulators. FXSharp therefore assigns 3.0/10 for license quality and 1.5/10 for regulation strength. No Tier-1 authorization from bodies such as the FCA, ASIC, BaFin, FINMA, or CFTC was verified for the broker.

A separate regulatory issue requires qualification. Spain's Comisión Nacional del Mercado de Valores listed 24MARKETS and HTTPS://24MARKETS.COM as unauthorized on 8 April 2024. The same notice named DEDA CAPITAL MARKETS (PTY) LTD, while the current site names P24 Capital Markets LTD as operator. The warning therefore concerns the domain and brand record at that date, not an unqualified finding against today's Mauritius legal entity (source: CNMV Warning List, 8 April 2024).

What trading platforms does 24markets.com offer?

The platform set includes MT5 (MetaTrader 5), the proprietary 24Trade interface, and the 24markets.com mobile application. The premium account page lists all three for ZERO, Premium, and VIP Premium accounts. Standard 24Pulse and 24Core materials emphasize mobile and WebTrader access.

MT5 supports automated strategies through Expert Advisors, while 24Trade provides the broker's own web-based interface. MetaTrader verification remains marked unverified because no MetaQuotes-listed server was independently confirmed during FXSharp's earlier research. Platform availability and MetaQuotes server verification are therefore separate findings.

24markets.com red flags and warning signs

The main risk indicators come from public regulatory records and the broker's own account conditions. They are factual signals rather than a claim that misconduct occurred.

• CNMV warning: the 24markets.com domain appeared on Spain's unauthorized-firm list on 8 April 2024.
• No Tier-1 license: the verified regulatory structure relies on Mauritius and South Africa.
• High leverage: VIP Premium advertises up to 1:2000.
• High premium thresholds: Premium requires $10,000, while VIP Premium requires $25,000.
• No investor compensation scheme was verified in FXSharp's assessment.

The broker also promotes deposit bonuses. Bonus terms can impose trading-volume conditions before bonus-related funds become withdrawable. Those conditions deserve separate review before assessing an account balance as freely withdrawable cash.

What is 24markets.com's minimum deposit?

The standard entry point is $100 for the 24Pulse account. The official account page lists 24Core at $500 and 24Pro at $10,000. A separate premium structure lists ZERO at $2,000, Premium at $10,000, and VIP Premium at $25,000.

Account conditions change materially as deposits rise. 24Pulse advertises maximum leverage, meaning exposure relative to deposited margin, of 1:500. 24Core reaches 1:1000. VIP Premium reaches 1:2000. The 24Pro equity account instead lists 1:1 leverage for real-share access.

Is 24markets.com on any regulator warning lists?

The verified warning found for this review comes from Spain's CNMV. On 8 April 2024, the regulator stated that 24MARKETS, HTTPS://24MARKETS.COM, and DEDA CAPITAL MARKETS (PTY) LTD were not authorized to provide regulated investment services in Spain (source: CNMV Warning List, 8 April 2024).

The wording matters. The CNMV notice does not say that FSC Mauritius license GB23202449 was revoked. It also does not cancel FSCA license 51524. The current operating entity shown by the website differs from the company named in that 2024 warning. The domain-level warning still remains relevant because the same 24markets.com address appears in the regulator's public record.

What do 24markets.com user complaints say?

User feedback is difficult to summarize with a defensible star score. A major public review database showed 111 reviews during the September 2026 scan, but its overall rating was unavailable because of a guideline breach. The database also stated that a number of fake reviews had been removed.

The remaining review mix included both positive platform comments and allegations concerning calls, bonuses, withdrawals, and commercial relationships. Individual reviews do not establish that those allegations are true. The compromised aggregate also prevents a clean numerical sentiment score. The appropriate reading is therefore limited: public feedback exists, but its integrity is not strong enough for a reliable aggregate rating.

Withdrawal problems reported with 24markets.com

Withdrawal complaints appear in the public review corpus, but they remain user allegations rather than regulator findings. Several reviewers described disputes involving bonus balances, profit withdrawals, or account conditions. The broker publicly disputed some of those claims and requested account details for investigation.

The Client Agreement provides more concrete operational rules. Withdrawals return to the original bank, card, or payment source when possible. Open positions can prevent a withdrawal if executing it would reduce the margin, the collateral supporting leveraged positions, below the required level. Bonus promotions can impose separate trading-volume conditions before bonus-derived amounts become withdrawable. Those documented conditions can affect how quickly an available platform balance becomes cash outside the account.

How to verify 24markets.com for yourself

License verification should match the legal entity, regulator, and license number. A domain name alone is not enough. The following sequence isolates the relevant records:

1. Search the Mauritius FSC register for P24 Capital Markets LTD and license GB23202449.
2. Search the South African FSCA register for Figtree Capital (Pty) Ltd and FSP 51524.
3. Confirm that the entity serving the account matches the entity shown in the client agreement.
4. Search the CNMV warning database for 24MARKETS.COM and review the 8 April 2024 entry.
5. Compare the regulator record with the legal documents shown on the broker's current website.

This process separates an active company license from a domain-level warning. It also prevents a group company's authorization from being mistaken for authorization held directly by another entity.

How does customer support work?

Customer support is presented through live chat, WhatsApp, email, and the online Help Center. The contact page states that support is available 24/7. Account-specific service levels vary by tier.

24Pulse includes email and chat support during market hours. 24Core adds priority email, chat, phone support, and a dedicated account manager. Premium tiers advertise 24/7 support and one-to-one sessions. The listed contact details are support@24markets.com and a UK-format telephone number. Support availability does not alter the regulatory status of an account, so legal-entity verification remains a separate step.

Where is 24markets.com actually based?

The operating company is registered in Port Louis, Mauritius. The current legal disclosure gives P24 Capital Markets LTD's address as 8th Floor, Suite 803, Hennessy Tower, Pope Hennessy Street. A Cyprus entity, PCM 24 Tech Services Ltd, provides operational support according to the website.

The group also identifies Figtree Capital (Pty) Ltd in South Africa. That structure matters because regulatory protection follows the contracting entity, not simply the brand displayed on a website. A customer should therefore distinguish the Mauritius operator from the South African group company and the Cyprus support entity when reading account documents.

Is 24markets.com safe? Honest assessment

The broker combines real regulatory registrations with material limitations in investor protection. P24 Capital Markets LTD holds the Mauritius license used by the operating site, while a South African group company holds FSCA authorization. Neither represents Tier-1 supervision in the FXSharp methodology.

The 2.6/10 overall score reflects that structure, a short operating history, limited verified industry influence, and the absence of a verified compensation scheme. The broker does disclose negative balance protection, segregated-fund policies, and a 20% stop-out level on key CFD accounts. Those controls produced a higher 5.5/10 risk-control score.

The unresolved consideration is the CNMV record. Spain's regulator warned about the 24markets.com domain in 2024, while today's site operates under a different named company. That distinction prevents the warning from being treated as a license revocation, but it also prevents the domain history from being ignored.

Forex and derivative products carry high leverage; some or all invested capital may be lost. This content is for information only, not investment advice. Verify the broker's current regulation status with the relevant authority's official site before any investment decision.